Electronic Government is no longer an appropriate framework for innovation in the public sector. The emphasis must shift to Collaborative Governance, and a CitizenVision 2.0 can support that transition Ambition Fifteen years ago in the Netherlands the first program started of what later became known as Electronic Government (eGovernment). Public Counter 2000 introduced the one-stop […]
UNDESA Workshop on “Engaging Citizens to Enhance Public Service Delivery and Strengthen Accountability”
This Workshop explored how the engagement of citizens—and their organizations in civil society and the private sector—can contribute to improve public accountability in public service delivery and spending. The Workshop enhanced knowledge and built a shared understanding of what participatory institutions, approaches and tools can be adopted by countries to make public service delivery […]
FutureGov Forum Taiwan 2010
FutureGovForum Taiwan 2010: Cloud computing & crowd computing Taipei 1-2 december 2010 Having presented the “Citizenlink” approach to citizen centred government earlier this year in Singapore and Australia, I was invited to do so too in Taiwan. The conference was held in Shangri La’s Far Eastern Plaza Hotel in the capital Taipei. Taipei City is […]
Smart Government Australia 2010
For the third time in less than a year I visited Australia as an international key note speaker. This time on invitation by Terrapin for Smart Government Australia 2010, held in Melbourne 14-15 September 2010. Being invited “Down Under” to talk about eGovernment actually is an honor, since Australia is widely acclaimed to be in […]
FutureGovForum, Australia
Australia is definitely in the lead as far as a Government 2.0 strategy is concerned. The Netherlands may have a lack of policy, but there is a lot of activity. Both countries face the challenge of implementing cross organisational collaboration. Because of its size, Australia may find it harder to reach consensus about implementation. On […]
An inconvenient e-Truth
Recent surveys by the Dutch CFES (Centre for e-Government Studies) about progress in e-government show a wide gap between the availability and the actual use of e-services. Even though the number of e-services increases over time and broadband penetration grows, take up does not accordingly. There remains an unused potential of about 50%. International comparisons […]
Interview FutureGov TV
Interview about Europe 2.0 in Singapore for FutureGov TV
GovTechAsia & FutureGovForum, Singapore
On invitation by two conference organizers, I spent 25-30 January in Singapore to deliver two speeches and a workshop. Since last year’s speech at GovTechAsia 2009 about citizen centricity was received favourably, IQPC asked me to give not only a presentation at GovTechAsia 2010 but also a preconference workshop. This workshop devoted to the eCitizen […]
CAPAM Canberra 2009
Invited by AustralianPublic Service Commissioner Lynelle Briggs, I attended the CAPAM (Commonwealth Association for Public Administration and Management) Conference “Citizens First” held at the NCC (National Convention Centre) in Canberra on 26-27 October 2009, and presented the Dutch Citizenlink programme for citizen engagement. Dutch Citizenlink Director Matt Poelmans presents e-Citizen Charter to Australian Public Service […]